PointCentral began as a short-term rental technology provider. By the time Head of Marketing Angel Piontek joined the team in 2023, the company had already built strong recognition in the STR sector. But multifamily was a different market: crowded, complex, and one where an effective PR strategy required both broad national visibility and highly targeted regional exposure.
To gain traction with multifamily operators, PointCentral needed to:
- Break into new publications and real estate associations across the US.
- Build brand awareness in a space where many media opportunities are pay-to-play, making earned placements far more challenging.
- Identify which multifamily publications, associations, and regions to prioritize.
- Support SEO and content goals with consistent, high-quality thought leadership.
- Refresh and refine messaging for an audience with different needs than STR.
Because the internal marketing team was small, taking on media outreach, content creation, and an ongoing PR strategy wasn’t feasible.
As Angel put it: “We wouldn’t have had the bandwidth nor the expertise to do the media outreach.”