Brand awareness

Built brand recognition by claiming the unique market position as the world’s first AI-powered PMS.

Credibility

Earned trust through expert commentary, AI thought leadership, strategic media placements, and industry awards.

Visibility

Increased presence through podcast appearances and 90+ features in top-tier hospitality media, growing its AI share of voice from zero to 54.8% and earning 64+ million unique visitors per month (UVM).

Company Overview

Boom is a hospitality tech platform created by brothers Shahar, Moran, and Alon Goldboim to solve the administrative and operational pain points they faced managing their own vacation rental business.

While they had already developed an AI-driven revenue management tool in-house, the brothers quickly realized that their daily demands, such as managing guest requests, check-ins/outs, and data entry, left little time to scale their business or improve the guest experience.

Recognizing AI’s greater potential to handle operational heavy lifting, the brothers expanded their solution and officially launched Boom in 2023.

With Boom, vacation rental and property managers can automate much of their manual work, such as:

  • Guest communications
  • Accounting
  • Property listing optimization
  • Review collection and analysis
  • Competitor benchmarking
  • Maintenance and cleaning management
  • Performance assessment and reporting

By creating operational efficiencies, Boom boosts productivity and performance while enabling operators to enhance the satisfaction of both their guests and property owners.

The Challenge

Though Boom was at the cutting edge of AI tech, revolutionizing its use in the industry, not many operators knew the company or the value its tech could bring.

While the enormous productivity and profitability gains amazed early adopters, Shahar, Boom’s CEO, realized product success alone wouldn’t drive scale. He needed to build trust to attract potential partners and customers so they could grow more rapidly and invest in continuous innovation.

There was also a positioning issue. Shahar and his team had introduced Boom as an AI layer that property managers could integrate with their existing PMS solutions. But with continuous innovation, Boom quickly developed into a full-fledged, multi-functional property management software (PMS).

Shahar reached out to us after having discovered Abode Worldwide in an online search for PR agencies and was impressed by its laser focus on the hospitality tech industry. Abode and Boom began collaborating in February 2024.

“There aren’t many PR companies specialized in the vacation rental industry. To know how to achieve market penetration, you can’t be an outsider. This is what makes Abode unique. They live and breathe the industry and have the right connections. They’re always thinking outside the box and are real go-getters, so they know how to move quickly.”

Shahar Goldboim, Boom Founder & CEO

Our Solution

After understanding Boom’s technology and Shahar’s goals, we implemented a three-pillared strategy.

1. Strategic announcements to project growth and scalability

As a fast-growing tech company, Boom was quickly onboarding new hires, forming strategic partnerships, and developing new technical integrations.

But this growth was flying under the industry’s radar.

To project Boom’s rapid growth and expansion plans, we focused on sharing their strategic hires with the industry’s top-tier media outlets. Short Term Rentalz featured three announcements of its non-executive advisory board hires:

  • Appointing Alex Husner, Richard Vaughton, and Chad Blankenship as advisors for their industry-specific marketing, business growth, and portfolio expansion expertise, respectively, to help shape future growth.
  • Engaging Moshe Tamir, global fintech and insurance leader, to further develop AI for property management.
  • Selecting Ian Carter, Hilton’s former head of Global Operations and Development, to help steer Boom’s business strategies and enhance its position in the market.

Additional industry publications picked up the stories, including:

  • Rental Scale-Up
  • Hospitality Net
  • Hospitality Technology
  • Travolution
  • Travel Daily News

2. Re-positioning and thought leadership to build trust and awareness

Soon after we began collaborating, Boom shifted its business strategy to double down on its AI technology. Boom was no longer just an add-on — it was an independent PMS powered by AI.

We quickly realized the unique opportunity before us and repositioned Boom as the first AI-enabled PMS (AiPMS) — establishing a new category in the industry.

We combined the story of the launch of the world’s first AiPMS and Boom’s entry into the boutique hotel sector.

Top industry publications like PhocusWire, Short Term Rentalz, and Travolution featured the news, highlighting Boom’s game-changing automation capabilities.

Other industry-leading publishers also shared the story:

  • Travel Daily News
  • Rental Scale-Up
  • Hospitality Technology
  • 10 Minutes Hotels
  • Hotel Magazine
  • Boutique Hotel News

We then used expert commentary, leadership articles, and podcast appearances to position Shahar as a trusted authority on AI.

Shahar shared his insights on AI’s impact on efficiency, scalability, and work-life balance on four prominent industry podcasts:

  • Vacation Rental Success
  • STR Like the Best
  • The Holiday Cottage Handbook
  • Short Term Rental Pros

These appearances helped consolidate Boom’s new positioning while laying the foundation for the next part of our strategy: emphasizing Boom’s mission.

3. Expert commentary to spotlight Boom’s goal of driving positive change

As AI becomes more embedded in hospitality, concerns about role redundancies naturally grow. But what is often overlooked is AI’s potential to prevent burnout and support mental wellbeing.

With Shahar’s firsthand experience in dealing with administrative stress, he was well-positioned to speak about Boom’s potential to drive positive change.

We secured expert commentary and media coverage in leading online outlets, such as:

  • PhocusWire shared Shahar’s opinion piece on AI’s potential to reshape workforce dynamics, putting tech adoption at the core of future-proofing businesses while making tech-savvy professionals indispensable in a rapidly evolving landscape.
  • TechRound included Shahar’s comments on how hospitality founders can prioritize wellbeing via AI
  • Hospitality Technology featured Shahar’s views on how property managers should use AI to safeguard their staff’s mental health
  • VRMA Arrival Magazine shares Shahar’s article on AI’s ability to help staff achieve a better work-life balance instead of seeing it as a threat
  • Travolution published Shahar’s article on how AI helps ease the summer seasonal stress for hospitality workers

“Jessica and her team really understand and believe in the value of what you create, so it’s easy to collaborate and discover new ideas with them. If I were a new tech company in the vacation rental world, Abode definitely would be somebody I would want to talk with first.”

Shahar Goldboim, Boom Founder & CEO

The Results

The PR strategy created a ripple effect, transforming Boom into a well-known industry leader and innovator within 12 months.

Since partnering with Abode, Boom has seen the following results:

  • Being crowned as the world’s first AiPMS
  • Positioning Shahar as an AI thought leader
  • Gaining 54.8% share of voice in AI, despite starting 2024 with zero presence
  • Earning 64+ million unique visitors per month (UVM) across media placements
  • Securing 90+ pieces of media coverage
  • Becoming known as a purpose-driven PMS by highlighting its mental health benefits

Boom’s transformation was confirmed by its winning the Innovator/Disruptor Award at the prestigious Shortyz 2025.

 

“Abode did a great job crafting our new messaging and positioning and strategically placing them in the right publications. It wasn’t just about one success story, like achieving Disruptor of the Year. It was the sum of all their efforts that really made an impact. By getting Boom in front of industry leaders and potential customers consistently, Abode built that trust and awareness we were looking for.”

Shahar Goldboim, Boom Founder & CEO

Conclusion

Through strategic storytelling, targeted media placements, and identifying unique positioning opportunities, Boom is today the leading voice in the industry’s AI conversations.

Shahar appreciated Abode’s thoroughness in understanding his vision and crafting the right messages that could convey Boom’s technical depth simply. “Working with Abode has been an amazing experience,” he said. “They worked at such a high level that everyone in our industry now knows who Boom is, so that strategy of recognition and trust is paying off.”

Strategic PR and marketing are essential to build brand awareness and credibility in the crowded hospitality tech market. Our industry insights and expertise enable us to strategically position brands, identify the conversations that matter, and secure coverage in top-tier media to maximize visibility.

Are you a hospitality tech startup aiming for greater recognition and awareness?

Our strategic PR approach gets results. Drop us a line and let’s talk.

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