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Face your fear: public speaking in the short-term rental industry

INSIGHT: With conference season in full flow, it feels timely to look at how to maximise public speaking opportunities when they arise. How do you perform up on stage or in front of a mic? 

Using data to drive the story of your short-term rental business

INSIGHT: Whilst writing the article for this issue of Arrival on Women’s Leadership, I had access to some great information about leadership, the workplace, and the current landscape for women in the wider travel industry. This information came from a variety of sources and all of it was data driven.

Why we’re sponsoring GuestyVal

INSIGHT: Guesty has been a PR client for almost two years now. In that time, I’ve seen phenomenal changes and growth.

Future proofing the vacation rental industry

INSIGHT: We can look at minimizing risk not only at a property level but also from the perspective of ‘future-proofing’ both on an individual business level, and an industry level.

Disruption or stagnation? Only time will tell

INSIGHT: I’ve worked in the larger travel industry for over 20 years, and during that time I’ve witnessed a great deal of ‘disruption’, as well as much stagnation.

Why creating an exceptional guest experience matters

INSIGHT: Our industry has historically suffered from a poor reputation for providing inconsistent standards of customer experience – especially when guests are in-situ. This has been highlighted when compared to the ‘competition’ – hotels. However, the good news is that this issue is improving rapidly.

VRM Intel: Developing a successful PR strategy

INSIGHT: I was very happy to contribute an article on developing a successful PR strategy for the latest issue of VRM Intel – Summer 2017.